Terms of Service and License Agreement of the app.m4w.pl Platform
§ I. Definitions
- Business Days – days of the week from Monday to Friday, excluding public holidays in Poland.
- Client – a natural person, legal entity, or organizational unit without legal personality, conducting business activity, who purchases or intends to purchase Services available on the Platform.
- User – a natural person who is at least 13 years old and uses the Services in accordance with the Terms of Service.
- Platform – a platform available at app.m4w.pl, enabling the purchase and use of Subscription Licenses, modules, and other digital products offered by the Seller.
- End User License Agreement (EULA) – a license agreement governing the terms of use for modules and digital products available on the Platform.
- Subscription License – a temporary right to use modules and other digital products on a subscription basis, in accordance with the Terms of Service and the EULA License.
- Trial Period – a 14-day trial period during which the Client can test the Service after linking a payment card.
- Seller – Fundacja Firma dla Każdego, headquartered in Warsaw (00-660 Warsaw), at st.
Lwowska 5 /15, POLAND, registered in the Register of Entrepreneurs of the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register under KRS number 0000569410, NIP: 5252625624, REGON: 362170026, and by a separate organizational part of the enterprise within the Foundation operating under the name Media4web, represented by Łukasz Wieczorek. - Payment Operator – an entity managing the electronic payment system.
- Registration – the process of creating an Account on the Platform, enabling the purchase of Services.
§ II. General Provisions
- These Terms of Service define the rules for providing services, selling licenses, and using the app.m4w.pl Platform.
- Registration on the Platform is only possible during the purchase of a Subscription License and requires providing payment card details.
- A Client who chooses the Trial Period can cancel the Service at any time before the trial period ends without incurring any charges.
- The Seller reserves the right to make changes to the Terms of Service, particularly in the case of offer updates or changes in legal regulations.
- The use of the Platform and modules available under the Subscription License is only permitted in accordance with the terms of the EULA License.
§ III. Licenses and Copyrights
- All modules and digital products offered on the Platform are protected by copyright laws and are intended solely for use in accordance with their designated purpose.
- The Client acquires only the right to use the modules within the scope defined in the End User License Agreement (EULA).
- The following actions are prohibited:
a) sharing modules with third parties without the Seller's consent,
b) modifying the source code,
c) using the modules in a manner that infringes on the Seller's copyright. - The Seller reserves the right to transfer the rights arising from these Terms of Service and the License to another entity, particularly in the event of business restructuring or a change in the platform operator.
§ IV. Trial Period and Payments
- A Client who chooses the Trial Period has the opportunity to test the Service for 14 days from the date of Registration, after linking a payment card.
- If no cancellation is made before the end of the Trial Period, the Platform will automatically charge the Client's card according to the selected Subscription License.
- The Client has the right to cancel the subscription at any time; however, payments for the current Billing Period are non-refundable.
§ V. Terms of Service Usage
-
Registration:
- To use the services of the Website, the Customer is required to register by providing the requested details (e.g. email address, first and last name, telephone number, etc., and if an invoice is required, the VAT number and correct company details).
- The Client agrees to provide true, up-to-date, and complete information during registration.
- The Platform reserves the right to verify the provided information and to refuse registration or delete an account in case of detected irregularities or violations of these Terms of Service.
-
Login:
- Access to the Platform's services is available after logging into the Client's Account.
- The Client is required to maintain the confidentiality of their login credentials (password, username) and not share them with third parties.
- In the event of suspected unauthorized access to the account, the Client must immediately notify the Platform of the situation.
-
Account Management:
- The Client has the right to update their personal information and account settings in the user panel available on the Platform.
- The Platform may offer additional options for account personalization, subscription management, and transaction history tracking.
- The Client bears full responsibility for actions taken on their account and agrees to immediately notify the Platform of any unauthorized activities or security breaches.
- The Client is obligated to use the Platform, modules, and Licenses in accordance with their intended purpose and the Terms of Service.
- In the event of a violation of the Terms of Service or the EULA License, the Seller has the right to immediately terminate the Agreement and block access to the Services.
-
Content and Legal Compliance:
- The Client is solely responsible for the content of published posts, including their compliance with applicable laws, ethical standards, and the terms and regulations of individual social media platforms (e.g., Facebook, Instagram).
- The Client agrees that content published using the module or plugin will not infringe on third-party rights, including copyrights, trademarks, personal rights, or any other intellectual property rights.
-
Configuration and Publishing Parameters:
- The Client is responsible for correctly setting the publishing parameters in the module/plugin. In the case of incorrect configuration (e.g., improper formatting, incorrect parameters), the Client bears full responsibility for any resulting consequences.
- The Service Provider is not liable for any damages, data loss, or other negative consequences resulting from incorrect settings configured by the Client.
-
Limitation of Liability:
- If the published posts violate legal regulations, social media platform policies, or third-party rights, the Client bears sole responsibility.
- The Client agrees to indemnify and hold the Platform and the Service Provider harmless from any claims, losses, or costs arising from the publication of unlawful content or incorrect configuration of publishing settings.
- Any actions aimed at bypassing module security measures or their unauthorized use are strictly prohibited.
- The Service Provider is not liable for any issues, delays, service unavailability, or malfunctions resulting from insufficient performance, improper configuration, or the unavailability of the Client's hosting.
- Any claims for delays or service unavailability resulting from insufficient parameters or issues with the Client's hosting infrastructure are excluded from the Service Provider's liability.
- The Client acknowledges that the proper functioning of the service significantly depends on the stability and performance of the hosting, which must be provided by the Client.
-
Source data and publication parameters:
The client is responsible for the correct configuration of post publication parameters and for the timeliness, correctness, and completeness of data originating from data sources used by the client, in particular an online store, website, sales, quotation, or booking system, or an external platform.
The Service Provider shall not be liable for:
- Errors or inaccuracies resulting from improperly configured publishing parameters.
- Absence, incompleteness, outdatedness or inaccuracy of data from the source indicated by the Client, which may result in the incorrect or incomplete preparation or publication of content.
Any issues arising from incorrect configuration or incorrect, outdated or incomplete source data are the responsibility of the Client.
-
Materials, data and content provided or indicated by the Client:
a) The Client may use data, information, photographs, graphics, descriptions, audiovisual materials, product data, offer data and other content in the Website originating from websites, shops, sales systems, booking systems, external platforms and other sources belonging to them or operated by them, to which they have lawful access or appropriate permissions, hereinafter referred to as „Client Materials”.
b) Customer Materials may be transferred to the Service directly by the Customer or downloaded, read or transferred upon the Customer's instruction using modules, plugins, browser extensions, integrations, APIs or other technical mechanisms made available by the Service.
c) The Service may process the Customer's Materials to the extent necessary to perform the functions selected by the Customer, in particular for the purpose of preparing post content, graphics, video materials, advertising materials and other content, also through the use of artificial intelligence technology, as well as publishing them on social media and other channels indicated by the Customer.
d) The Client independently decides on the selection of the source, data and Client Materials provided or made available to the Service, and on the manner of using the materials created on their basis.
e) The Client declares that they hold all rights, licences, consents or other legal grounds necessary to use the Client Materials to the extent that they use them via the Website. This applies in particular to rights to photographs, graphics, audiovisual materials, descriptions, offer and product data, trademarks, logos, images and materials made available to the Client by manufacturers, suppliers, organisers, tour operators, commercial partners, third-party system operators or other entities.
f) The Client shall bear responsibility for the lawfulness of the Client Materials transferred, indicated or made available to the Website, and for holding the appropriate rights or authorisations to process, modify, use them for creating new materials, and to publish or distribute them.
g) The Service constitutes a technical tool enabling the Client to automate the downloading or reading of data indicated by them, as well as the preparation, processing, generation and publishing of content. The Service does not determine the sources of the Client's Materials nor does it grant the Client rights to materials originating from external sources.
h) The mere fact that the Service has the technical ability to download, read, transmit, process or use a specific material does not constitute confirmation that the Customer holds the rights to use it.
i) The Client undertakes not to use the Service to download, process, generate or publish materials to which they do not hold the required rights or permissions, nor in a manner that infringes the rights of third parties or the terms of use of external services, platforms and systems.
j) In the event of a third party raising claims regarding Client Materials or content created on their basis, the Service may temporarily restrict the ability to process or publish them and request the Client to provide information regarding the legal basis for using the given material.
-
Limitations associated with the use of artificial intelligence technology:
a) The app.m4w.pl service uses external artificial intelligence models and AI technology providers to automatically generate texts, graphics, video materials, voice, animations, and other multimedia content.
b) The generation of materials is carried out using the services of third-party entities, whose operations, availability, terms and conditions, security policies, limits, algorithms, and content moderation mechanisms are beyond the Operator's control.
c) The operator shall not be liable for refusal to generate material, interruption of the generation process, rejection of a task, limitation of functionality, or blocking of content resulting from the decisions, policies, or actions of artificial intelligence model providers.
d) In particular, artificial intelligence models may refuse to generate materials containing or referring to trademarks, trade names, logos, product packaging, promotional materials, fictional characters, characters from films, series, games, comics, brands, products protected by intellectual property rights, licensed materials, images of persons, or other content that, according to the AI model provider's rules, may violate applicable regulations, third-party rights, or safety policies.
e) The Operator cannot influence or override decisions made automatically by artificial intelligence models. AI model providers may change the operating principles, security policies, limits, algorithms, and methods of evaluating submitted materials at any time without prior notice to the Operator.
f) The user acknowledges that identical inputs may lead to different generation results, a refusal to generate material, or varying final outputs, particularly after AI models have been updated or their operating principles have changed.
g) The Operator does not guarantee the ability to generate material for every product, photo, description, script, or other data provided by the User.
h) The operator shall not be liable for the inability to generate material resulting, in particular, from:
- technical limitations of artificial intelligence models,
- AI service provider security policy,
- detection by AI models of potential infringement of copyright, industrial property rights, trademarks, image rights, or other third-party rights,
- temporary unavailability of AI model provider services,
- limits on the use of AI services,
- errors, changes, or limitations introduced by AI model providers.
i) The User accepts full responsibility for any content, images, videos, product descriptions, and other materials submitted for processing, and confirms that they possess all rights and consents necessary for their use in accordance with applicable law.
j) The Operator reserves the right to refuse to carry out a task, suspend its processing or omit its execution if there is a reasonable suspicion of violation of applicable legal provisions, third-party rights, AI service provider terms and conditions, or the provisions of these Regulations.
k) The Operator reserves the right to automatically skip, block, or not send to external AI models tasks that have a high probability of being rejected due to the detection of protected trademarks, licensed characters, copyrighted materials, content infringing third-party rights, or other elements that may violate the safety policies of AI model providers. Such action is intended to protect system resources, reduce service provision costs, and ensure the proper functioning of the Platform, and does not constitute a non-performance or improper performance of the Agreement by the Operator.
l) Fees charged for task completion cover the use of the Operator's infrastructure and external services necessary for the generation process. If an external artificial intelligence model refuses to generate material for reasons beyond the Operator's control, the Operator shall not be liable for the inability to obtain the expected result, and any refund, regeneration of material, or compensation shall be solely according to the rules set by the Operator.
m) By using the Platform, the User accepts that the generated materials are the result of the operation of artificial intelligence models, the functioning of which may change independently of the Operator. The Operator does not guarantee a specific quality, compliance with the User's expectations, the ability to generate every material, nor does it bear responsibility for the consequences of changes introduced by AI technology providers.
§ VI. Complaints and Withdrawal from the Agreement
- The Client may submit complaints regarding the Services or Licenses to the address help@m4w.pl.
- The complaint should include:
a) Client's details,
b) a description of the issue,
c) proof of purchase. - The Seller will consider the complaint within 14 days from the date of its receipt.
- In the case of purchasing a License and downloading a module, the right to withdraw from the contract without providing a reason is not applicable, in accordance with Article 38, item 13 of the Consumer Rights Act.
§ VII. Final Provisions
- These Terms of Service are available on the Platform and provide the opportunity to review their content before entering into the Agreement.
- Any disputes arising from these Terms of Service will be resolved by the courts competent for the Seller's registered office in Poland.
- The Client agrees to continuously monitor any changes to the Terms of Service, which take effect upon their publication on the Platform.













