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FAQs
Payments and Subscription:
1. Can I test the module for free before making a decision?
- Yes, we offer a 14-day free trial period during which you can use the full functionality of the module at no cost.
2. Do I need to provide payment card details during registration?
- Yes, we require payment card details to activate the free trial period, but you will not be charged if you cancel the subscription before it ends.
3. How can I cancel the subscription?
- You can cancel your subscription at any time without any additional charges. Simply log in to your account and go to the subscription management section.
4. Can I resume my subscription after canceling it?
- Yes, you can resume your subscription at any time, retaining your previous settings.
5. What happens if I forget to cancel the subscription before the end of the trial period?
- If the subscription is not canceled, it will be automatically renewed for the next month and charged according to the selected payment method.
Module functionality:
6. How does the automatic post publishing work?
- The module automatically generates and publishes posts to your Facebook and Instagram profiles according to the schedule you set.
7. Can I choose which products will be published?
- Yes, the module allows you to filter products by categories, manufacturers, price ranges, and other criteria.
8. Does the module support Stories publishing?
- Yes, the module supports Stories publishing, allowing you to highlight your products in a dynamic format.
9. Can I personalize the content of the posts?
- Of course! You can add descriptions, discount codes, hashtags, and other elements that enhance the attractiveness of your posts.
10. Does the module support multiple languages and currencies?
- Yes, the module operates in 22 languages (PL, EN, DE, FR, ES, IT, NL, PT, FI, ET, LV, LT, SK, SL, HR, CZ, BG, DK, GR, RO, SE, HU) and supports all currencies.
Technical aspects and support:
11. Is the module compatible with every version of Prestashop 1.7-8.x?
- Yes, the module has been specifically designed for these versions of Prestashop.
12. How do I install the module?
- After purchasing the module, you can easily install it through the Prestashop admin panel by following our instructions.
13. Is the module secure?
- Yes, the integration with Facebook and Instagram follows Meta's guidelines, and all data is transmitted in an encrypted manner.
14. How can I get help in case of issues?
- We offer technical support in multiple languages. You can contact us via the contact form or email.