GDPR Privacy Policy

Your personal data is processed for the following purposes:

1. 1. Provision of services and licences:

      • Conclusion and execution of the agreement (e.g. purchase of modules, use of the trial period).
      • Legal basis: Article 6(1)(b) GDPR (necessary for the performance of a contract).

   2. Customer service:

      • Technical support, handling enquiries and reports.
      • Legal basis: Article 6(1)(b) and (f) GDPR (necessary for the performance of a contract and legitimate interests).

   3. Marketing:

      • Sending newsletters, promotions and information about new products (with user consent).
      • Legal basis: Article 6(1)(a) GDPR (user consent).

   4. Settlements and legal obligations:

      • Storage of accounting and settlement documents.
      • Legal basis: Art. 6(1)(c) GDPR (legal obligations).

   5. Prevention of abuse:

      • Monitoring activities to protect against unauthorised licence use.
      • Legal basis: Article 6(1)(f) GDPR (legitimate interests of the controller).

1. Data relating to the performance of the agreement is stored for its duration and for 5 years after its termination (for accounting purposes and potential legal claims).
2. Data processed based on user consent will be stored until consent is withdrawn.

Your personal data may be transferred:

1. 1. Processors of data on behalf of the controller, such as:
      • Payment service providers (e.g. recurring payment operators),
      • Hosting and IT companies providing system operation,
      • Module integration partners.
   2. Organ państwowy, if such a legal obligation is imposed.

In accordance with GDPR, you have the following rights:

1. 1. Data Access Law – you have the right to know what data we process.
   2. Right to rectification of data – if they are incorrect, we will correct them.
   3. The right to erasure (the right to be forgotten) – in specified circumstances, you can request the deletion of data.
   4. The right to restrict processing – you can request to restrict the processing of your data.
   5. Data portability – you have the right to receive your data in a structured format.
   6. Right to object – with respect to the processing of data based on legitimate interest or direct marketing.
   7. Right to withdraw consent – if processing is based on consent.
   8. The right to complain – to the President of the Personal Data Protection Office (PUODO), if you believe we have infringed your rights.

1. We use cookies to ensure the optimal performance of the website and its modules. Details can be found in our [Cookie Policy].
2. The user can manage cookie settings through their browser's settings.

1. We apply appropriate technical and organisational measures to ensure the security of your data.
2. Access to data is restricted to authorised personnel only.

1. The administrator reserves the right to make changes to this policy.
2. Changes will be communicated on the service's website.

1. For matters relating to personal data protection, please contact us at: help@m4w.pl.